Welch Scar Therapy Logo
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Welch Scar Therapy Logo
Contact
Welch Scar Therapy Logo
Contact

Privacy Policy

Contact

Welch Scar Therapy, LLC
Website: welchscartherapy.com
Effective Date: May 2, 2026
Last Updated: May 2, 2026

Welch Scar Therapy, LLC (“we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, share, and protect personal information when you visit our website, sign up for emails, submit our contact form, or book services through our third-party scheduling platform.

1. Information We Collect

A) Information you provide to us

When you use our website, you may choose to provide information such as:

  • Name
  • Email address
  • Phone number
  • Information you submit through our contact form
  • Information you submit through our email signup form

Please avoid submitting sensitive personal or medical information through website forms or email unless necessary.

B) Email signup information (Mailchimp)

If you subscribe to our email list, we collect the information you provide (typically your name and email address). Email communications are managed through Mailchimp. You can unsubscribe at any time using the link in our emails.

C) Booking and appointment information (Vagaro)
Appointments are booked through Vagaro, a third-party scheduling platform. Our website may link to Vagaro for booking. Information you provide during booking is collected and processed by Vagaro under their own privacy policy. We may receive booking-related information necessary to provide services and manage appointments.

D) Information collected automatically (Google Site Kit / Analytics)

When you browse our website, certain information may be collected automatically, such as:

  • IP address
  • Browser and device type
  • Pages visited and time spent on pages
  • Referring/exit pages
  • General location information (city/region level)

We use Google Site Kit (a WordPress plugin) to connect Google services such as Google Analytics and Google Search Console.

  • Google Analytics helps us understand website usage (traffic, pages visited, engagement).
  • Google Search Console helps us understand how our site appears in search results and which searches lead people to our site.

E) Cookies and similar technologies

We may use cookies and similar technologies to help the website function properly and to understand and improve website performance. You can control cookies through your browser settings. Disabling cookies may affect some site features

2. How We Use Your Information

We use information to:

  • Respond to inquiries submitted through our contact form or email
  • Provide customer support and communicate with you
  • Deliver emails and updates you opt into (Mailchimp)
  • Improve website performance, content, and user experience
  • Maintain website security and prevent fraud or misuse
  • Comply with legal obligation

3. How We Share Your Information

We do not sell your personal information. We may share information with:

  • Service providers that help operate our website or business (for example, Mailchimp, our website hosting provider, and Google services connected via Site Kit)
  • Vagaro, when you choose to book through their platform (booking data is processed by Vagaro)
  • Legal/compliance authorities if required by law or to protect rights and safety
  • Business transfers, if the business is reorganized or sold (information may transfer as part of that transaction)

4. Third-Party Services and Links
Our website may include links to third-party websites and platforms, including:

  • Vagaro (booking and scheduling)
  • Mailchimp (email marketing)
  • Google services (Analytics/Search Console) connected through Google Site Kit
  • Social media (Instagram, Facebook, LinkedIn)
  • Embedded tools such as maps (if used)

These third parties may collect information under their own policies. We encourage you to review the privacy policies of any third-party service you use.

5. Your Choices
You may:

  • Unsubscribe from emails at any time using the unsubscribe link
  • Control cookies through your browser settings
  • Request access to or deletion of personal information we have (subject to legal/operational limits)

6. Data Security
We take reasonable steps to protect your information, but no method of transmission or storage is guaranteed to be 100% secure.

7. Data Retention
We retain information as needed to respond to inquiries, provide services, maintain business records, and comply with legal obligations.

8. State Privacy Rights (If Applicable)
Depending on your state of residence, you may have additional privacy rights. If you believe your state privacy laws apply to you, contact us using the information below.

9. Updates to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

10. Contact Us

Welch Scar Therapy, LLC
Email: welchscartherapy@gmail.com
Phone: (910) 264-1580
Location: Wilmington, NC